About New Orleans Mechanical Pros
17 Years in the Field. One Decision to Do It Right.
We are a veteran-owned mechanical contracting company built on a simple premise: New Orleans homeowners and businesses deserve honest diagnostics, not high-pressure sales.
The Foundation of New Orleans Mechanical Pros
Kevin Washington spent more than 17 years working as an HVAC technician and project manager across Greater New Orleans. He worked on everything the Gulf Coast climate could throw at a system—from aging ductwork in 1890s Creole cottages in the Marigny, to multi-zone chiller systems in downtown hotels, to standard residential heat pumps in Metairie.
He knew the trade inside and out. What frustrated him was the industry itself.
Too many HVAC companies in the New Orleans market were cutting corners. They were sending under-trained technicians to complex jobs, pushing full system replacements when a simple repair would suffice, and treating customers as transactions rather than neighbors. Kevin had watched it happen for years, and he had watched property owners pay the price.
In 2022, after nearly two decades in the field, he decided the right move was to build something better from the ground up. As a U.S. military veteran, Kevin brought the same discipline, precision, and commitment to excellence from the armed forces into every service call.
The Standard We Set
New Orleans Mechanical Pros launched with a clear mission: bring the technical depth of a 17-year career to every service call, and run the business with genuine accountability. That foundation shows in how we operate today:
- Itemized Estimates: Every repair estimate is written and explained before work begins. No surprise fees.
- Certified Technicians: Every technician on our team holds active NATE (North American Technician Excellence) certification and Louisiana state licensing.
- Root-Cause Diagnostics: We don’t just treat the symptom. We find out why the component failed so it doesn’t happen again.
Kevin Washington
Founder & Master HVAC Technician
Kevin founded New Orleans Mechanical Pros in 2022 after more than 17 years of hands-on experience in the HVAC and mechanical services industry. He started the company because he believed New Orleans homeowners and businesses deserved better—and he had the experience to deliver it.
- Master HVAC License
- NATE Certified
- EPA 608 Universal Certified
- U.S. Military Veteran
Licenses, Certifications & Memberships
We maintain every credential in place—not as a goal to work toward, but as a baseline requirement. Every technician on our team is licensed and certified before they step onto a job site.
Technical Certifications
- Louisiana HVAC Contractor License #75402
- NATE (North American Technician Excellence) Certified
- EPA Section 608 Refrigerant Transition and Recovery Certified
Business & Community
- BBB Accredited Business (A+ Rating)
- Veteran-Owned Small Business (VOSB) Certified
- Verified Member, New Orleans Chamber of Commerce
- Verified Member, Jefferson Chamber of Commerce
Ready to Work with a Professional?
Experience the difference that 17 years of discipline and technical expertise makes.
What “Mechanical Pros” Means on a Job
The name is a standard we have to earn on every call. It means a technician arrives ready to test the whole operating sequence, not just the first component within reach. On a cooling call, that can include return and supply temperatures, filter and blower condition, static pressure, capacitor microfarads, motor amperage, contactor condition, condensate safeties, and refrigerant performance.
Those measurements protect you from two expensive mistakes. The first is replacing a part that did not cause the failure. The second is fixing the failed part while ignoring the condition that killed it. A new blower motor installed against badly restricted ductwork is headed toward the same trouble. A new capacitor does not solve a condenser fan motor that is overheating and drawing too much current.
We document what we find, explain the reading in plain language, and separate what needs attention now from what can be planned. If a system is safe to repair, we say so. If age, refrigerant, compressor condition, and repeated failures make replacement the better long-term choice, we show you why.
Our Service Commitments
- Confirm the complaint before changing parts.
- Protect floors, ceilings, roofing, and the work area.
- Present an itemized scope before authorized work begins.
- Commission the system after a repair or installation.
- Leave you with the readings and maintenance priorities that matter.
Experience with the Buildings Behind the Address
New Orleans does not give an HVAC technician one standard type of building. We work in raised houses with humid crawlspaces, slab homes with difficult drain routes, shotgun houses where the return path was added years after the original construction, and commercial spaces packed into historic footprints. An equipment problem can be only part of the comfort problem.
We look at how the building and the mechanical system interact. A hot room may be a duct loss, not a lack of tonnage. A drain that clogs every summer may have poor pitch or an unprotected termination. A rooftop unit that keeps tripping may be fighting a coated condenser coil, failing economizer damper, or a kitchen exhaust imbalance. That field perspective is especially important when a building has been renovated in stages.
Our residential and commercial experience also helps us communicate with property managers, restaurant operators, office tenants, and homeowners without changing the technical standard. The equipment may range from a small ductless head to a multi-ton package unit, but the job still comes down to safe access, repeatable measurements, clear scope, and verified operation.
Independent, Local, and Accountable
We are not a national franchise routing calls through a distant dispatch center. The company name, license, and reputation on the estimate belong to the same local business that performs the work. Kevin Washington’s name is attached to the standard, and the team has to be able to explain its decisions when a customer asks a hard question.
That accountability shows up in practical ways. We do not build a repair recommendation around a sales quota. We do not hide a diagnostic fee inside a vague bundle. We do not promise that every system can be repaired the same day when a factory board or model-specific motor has to be sourced. Honest service includes being clear about what we know, what we need to test, and what the timeline actually is.
It also means knowing our limits. If a problem belongs to a roofer, electrician, plumber, structural contractor, or building-controls specialist, we identify the boundary instead of billing you to experiment outside our trade. The best result is a building that works, even when the right answer requires coordination with another qualified professional.
Before We Leave the Site
A completed invoice is not the same as a completed mechanical job. We verify that the thermostat calls correctly, safeties are restored, panels are secured, drains move water, and the equipment reaches a stable operating condition. On installation work, we review filter access, thermostat operation, maintenance timing, and the difference between the equipment warranty and the labor provided by the installing contractor.
For commercial customers, we also note practical operating concerns: belt condition, filter dates, coil access, disconnect labeling, curb and flashing observations, and anything that could turn into downtime. The goal is to give the owner or manager a usable record, not a pile of unexplained numbers.
Talk directly with a local HVAC team
Describe the building, the equipment, and what changed. We will tell you what information helps and schedule the right type of visit.